Refund Policy for Score Boosters AI
Effective Date: 01/01/2025
At Score Boosters AI, customer satisfaction is our top priority. We strive to provide accurate and efficient credit repair services using advanced AI technology. However, we understand that there may be instances where you feel our services did not meet your expectations. This refund policy outlines the terms and conditions for requesting a refund.
Eligibility for Refunds
We offer refunds under the following conditions:
1. Service Delivery Guarantee
– If we fail to deliver the specific services outlined in your agreement (e.g., disputing inaccuracies or providing credit profile updates) within the agreed timeframe, you may be eligible for a refund.
2. No Substantial Improvement
– If there is no measurable improvement in your credit profile after 90 days of service, despite following all program requirements and providing necessary documentation, you may request a refund.
3. Billing Errors
– If you are incorrectly billed or charged, we will promptly issue a refund for the erroneous amount.
4. Cancellation Within the Grace Period
– If you cancel within the first days of enrollment, you may be eligible for a full or partial refund, depending on the services rendered.
Exclusions from Refunds
Refunds are not available under the following circumstances:
– Failure to follow program guidelines, including timely submission of required documentation (48 hours) or communication.
– Misrepresentation of information provided during the signup or credit repair process.
– If the negative items on your credit report are verified as accurate and legitimate by the reporting agencies.
– Services rendered in full before the refund request.
Refund Process
1. Submit a Refund Request
– Refund requests must be submitted in writing via email to info@scoreboostersai.com. Please include your full name, account number, and a detailed explanation of your request.
2. Review Period
– We will review your request within business days and determine your eligibility based on the terms outlined in this policy.
3. Resolution
– If approved, refunds will be processed within 7 business days using the original payment method.
Non-Refundable Fees
Certain fees may be non-refundable, including:
– Initial consultation or enrollment fees.
– Services already rendered up to the point of cancellation.
Contact Us
For any questions or concerns about this refund policy, please contact our customer support team:
Email: info@scoreboostersai.com
Address: PO Box 246 Frisco TX, 75034
By using our services, you agree to this refund policy. We are committed to working with you to resolve any issues and ensure you have a positive experience with Score Boosters AI.